These terms explain the rules for using Noea Code, third-party services, payments and refunds, and our respective responsibilities.
1. Product and operator
Noea Code is provided and operated under the Finite Ground brand. Finite Ground is the trading name of the individual operating this product. In these terms, “we”, “us” and “our” refer to that operator. These terms apply to the Noea Code desktop application, our website and related services.
Please read these terms before using the product. If you accept them on behalf of a company or another organization, you must have authority to do so. For questions about these terms, contact [email protected].
2. Product and license
Noea Code is a software development tool that helps you document intent, work with coding agents, review implementations and retain your decisions.
You may use the product within the scope of your license, subject to these terms and the applicable plan. Purchasing a license does not transfer ownership of the software. The license term, seats, device limits and included updates for paid plans are described before purchase. Third-party open-source components remain subject to their respective licenses.
You must have the rights needed to process the code, documents and other materials you provide to the product or third-party services. You must not use the product for unlawful activities, infringe others’ rights, interfere with service operation, or bypass licensing or payment restrictions.
3. Your content and AI output
You retain the rights you hold in the code, documents and other content you provide. Using Noea Code does not transfer those rights to us. To carry out your requests, relevant content may be processed by the agents, models or tools you choose, as described in our Privacy Policy.
AI-generated code, explanations and suggestions may contain errors, omissions, security issues or third-party rights issues. Implementation explanations and investigation results support your review; they do not guarantee correctness. You should inspect the output and perform appropriate testing and verification before deploying or relying on it.
4. Third-party agents and services
Noea Code can connect to third-party coding agents, model providers and MCP services. These services may require separate accounts, acceptance of their terms and additional fees.
Unless expressly stated on the purchase page, Noea Code fees do not include third-party agent, model usage or other service fees. Their availability, usage limits and data practices are determined by the respective providers.
5. Pricing, payments and subscriptions
Paid plan prices, features, license scope and billing arrangements are disclosed on the purchase page and at checkout. Trials, discounts or future features that are not expressly offered are not included in your purchase.
If an order is completed through a third-party reseller or payment service, checkout will identify the provider and applicable transaction terms. These terms govern the provision and use of Noea Code.
If you choose an automatically renewing subscription, it renews on the cycle and at the price disclosed at checkout until canceled. You may cancel renewal through the subscription management link provided with your purchase, or contact us for help. Cancellation normally takes effect at the end of the current paid billing period and does not automatically refund payments already made.
We will give advance notice of price changes as required by applicable law. Changes apply to subsequent billing periods identified in the notice.
6. Refund policy
You may request a full refund of your first purchase within 14 calendar days of that purchase, without giving a reason. This commercial refund offer does not automatically apply to subsequent subscription renewals.
To request a refund, email your purchase email address and order number to [email protected]. Please do not send full payment card details by email.
Orders completed through a third-party reseller or payment service are refunded through the applicable order process. The corresponding paid license or service entitlement ends once a refund is completed. The time for funds to reach you depends on your payment method and financial institution.
Requests outside this period are handled in accordance with applicable law, product issues and the applicable transaction terms. This policy does not limit any mandatory consumer rights, including statutory withdrawal or refund rights.
7. Product changes and termination
Versions marked Beta are still evolving. Features, compatibility and stability may change. Back up important materials, save your documents and finish or stop running tasks before updating.
We may update, change or discontinue features. We will give reasonable notice of changes that materially affect purchased entitlements and address performance, remedies or refunds as required by law.
If you materially breach these terms, we may suspend or terminate the relevant license or services to the extent necessary. Where circumstances permit, we will explain the reason and provide a reasonable opportunity to remedy the breach.
8. Responsibility and disputes
To the extent permitted by applicable law, the product is provided on an “as is” and “as available” basis. We do not guarantee that it will be error-free or uninterrupted. You should review code, tests and runtime results in light of your project’s risks and make your own deployment decisions.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, or affects your mandatory consumer rights. If a dispute arises, please first contact [email protected] so that we can try to resolve it. Your right to seek other remedies available by law is unaffected.
9. Changes to these terms
We may update these terms as the product or legal requirements change. We will communicate material changes through our website, the application or another reasonable channel and state when they take effect. Where the law requires renewed consent, we will ask for it separately.